All services and products need payment in full by credit card before
services are rendered.
What is your method for collecting my credit card information?
We use 128/256 bit high encryption Secure Socket Layer SSL technology to make sure that
your credit card information is never revealed during your shopping session. Furthermore, your credit card information is
stripped from all email correspondence during and after the shopping cycle.
Do you store our credit card numbers on your server?
Your credit card information is deleted from our server as soon as your card
is processed and your order has been put through our accounting system to remove any incentives to would-be hackers.
Are there any charges related to ordering electronically?
No. No additional fees are charged when placing an order electronically.
If I have a question or complaint, where can I mail
it?
Thompson Enamel
P.O. Box 310
Newport, KY 41072
USA
Is there a phone number where I can reach an employee?
For customer service contact us by phone at (859) 291-3800, Monday through Friday, 8:00am to 4:30pm EST. Any calls placed outside those hours will be transferred to our voice mail system and will be returned the next business day. For the fastest response use our contact form.
